Common Queries Answered
Frequently Asked Questions
All our seat cover products are custom made to order to ensure a perfect fit, this means that each order will take about 1 to 3 weeks depending on the product and time of year. To get more specific times please contact us using the chat on the bottom right of your screen.
Since all our seat covers are custom made to order, there are no refunds or exchanges unless there is a manufacturing defect in your seat cover. We simply ask that you send us photos so that we can asses the defect and issue a partial refund or exchange accordingly. However customer satisfaction is important to us so please contact us if you are unhappy with your seat covers.
Simply use the contact form to your right, and we can change your address for you. Please let us know as soon as possible as we cannot change the address once the product has been shipped.
Once the item ships, we will email you a tracking number and you can track the progress from there.
Our seat covers are easy to install. Most often it only takes less than 1 hour to install a pair of front seats. Rears can get a bit more complicated but usually takes only about an hour. View our Seat Cover Installation Videos here
Right now we only ship to the USA and Canada.
Yes all seat covers are compatible with heated seats but please note that for Air-Conditioned seats, the seat cover will block the airflow, however they will still cool down the seat.
Yes you will. We do not block any seat controls or cupholders. In some cases some side lumbar levers may be covered over but please mention this to us and we can try to accommodate those controls.
Yes, all our seat covers will have a hidden cutout, or will have a special stitching designed to rip easily if the airbag were to deploy. All seat covers have been tested with real airbags to ensure they work properly in the case of an accident.
Most of our products can be hand washed with warm water and light soap. In some cases you can place them in a washing machine but please contact us to confirm if they are ok to place in a washing machine. Sheepskin is not recommended to be washed, instead you can purchase a specially made sheepskin cleaning product.
Get in Touch With Us
If you have any questions, don’t hesitate to contact us using the form below or call us. We are open Monday to Friday from 9am to 5pm Pacific Time.
If you have any questions, don’t hesitate to contact us using the form below, call us, or view our FAQ section for a quick answer.