Customer Help
Our happiness team is always here to assist.
Common product queries answered
Product Questions
My seats are swivel seats, will these still work?
Absolutely, swivel seats have no effect on the installation of the seat covers, we’ve done many vehicles with swivel seats and no one has ever reported an issue.
Where can I see installed examples?
Our Reviews page is the best place to see all different fabrics and color examples on seats.
Are your seat covers safe to use with Side Airbags?
Yes, all our seat covers will have a hidden cutout, or will have a special stitching designed to rip easily if the airbag were to deploy. All seat covers have been tested with real airbags to ensure they work properly in the case of an accident.
How long does installation normally take?
Our seat covers are easy to install. Most often it only takes less than 1 hour to install a pair of front seats. Rears can get a bit more complicated but usually takes only about an hour. View our Seat Cover Installation Videos here
Are these reupholstering kits?
No, we sell slipover seat covers. These are designed to go over your existing seats. You do not have to remove any of the original upholstery.
How tight do these fit over the seats?
All our seat covers are custom made to your exact seat dimensions. This is why we ask for photos so we can assess which exact seat you have. In most cases we will not need seat measurements but if we do we will let you know. We aim to get a perfect fit the first time in order to avoid the hassle of returning and remaking them.
How do I wash my seat covers?
Most of our products can be hand washed with warm water and light soap. In some cases you can place them in a washing machine but please contact us to confirm if they are ok to place in a washing machine. Sheepskin is not recommended to be washed, instead you can purchase a specially made sheepskin cleaning product.
Will I still be able to use my power seat controls?
Yes you will. Our seat covers do not block any seat controls.
My seatbelt comes out of the seat, will these work?
Yes, these are called integrated seat belts and we make a special cutout for these so that you can cover the seats without covering over the seat belt.
Are your seat covers compatible with heated seats?
Yes all seat covers are compatible with heated seats
Do you color match my interior?
Unfortunately no as the colors we offer are standard. However, we can certainly help pick the closest matching color. Simply email us a photo and we can let you know or take a look at our reviews page to view some previous customers seat cover installations to get an idea of colors
Can I get custom embroidery?
Unfortunately, this is not something we can offer at this time.
For ordering related queries
Shipping, Ordering and Returns
What is your returns policy?
You can read all bout our return policy in detail here
How long does it take to receive my order?
All our seat cover products are custom made to order to ensure a perfect fit, this means that each order will take about 1 to 3 weeks depending on time of year. To get more specific times please contact us using the chat on the bottom right of your screen.
I received the wrong item
We apologize for this mistake, please contact us and we will get that sorted as soon as possible.
How do I receive customer support?
Please contact us and we will do our best to help you out.
What do I do if I entered an incorrect shipping address?
Please contact us and we will change the address for you. Please let us know as soon as possible as we cannot change the address once its been shipped.
Do you ship to my country?
Right now we only ship to the USA and Canada. Please contact us for international shipping as we may be able to facilitate this.
How do I track the status of my order?
Once the item ships, we will email you a tracking number and you can track the progress from there.
Do your charge sales tax?
All our products are tax included so you will not see any extra charges for taxes at checkout.
Will your keep my credit card information on file?
Absolutely not, we never receive the credit card information as it uses a secure checkout system and the credit card numbers are never stored on our website or anywhere.
I will be ordering multiple sets, how can I create an account?
Please call us at 1-833-709-1888 and we can set up an account for you which will make reordering much simpler in the future since it will save your shipping address.
